Table of Contents

CHAPTER 1
INTRO & GENERAL INFORMATION

1. Purpose of Handbook
2. Letter of Welcome to New Employees
3. Practice Information & Philosophy
3. Mission Statement
4. About the Doctor(s)
4. Podiatry and the Podiatrist
5. Podiatric Services Offered
6. The Podiatry Creed
7. Creating the Proper Atmosphere
7. General Expectations
9. Levels of Employment
10. Teamwork Model Concept (Diagram)
11. General Rules and Regulations

CHAPTER 2
BENEFITS

13. Holidays
13. Paid time off
14. Overtime
14. Salary Adjustments and Job Performance Reviews
15. Time Record
15. Other Salary Considerations
16. Continuing Education & Professional Memberships
17. Leave of Absence without Pay
17. Bereavement Leave
18. Other Leaves of Absence
18. Doctor Not in Office
18. Workmen’s’ Comp
19. Unemployment Insurance
19. Social Security Benefits

CHAPTER 3
SAFETY ISSUES

20. Emergency Protocol: Fire and Medical
21. CPR
21. Accidents and Injuries On-the-Job
22. OSHA Compliance

CHAPTER 4
POLICIES AND PROCEDURES

23. Personal Employee Record
24. Probationary “Training” Period
24. Office Schedule & Patient Hours
25. Back Office/Chair side Assistant Job Description
26. Back Office/Chair side Assistant Job Duties
28. Front Office/Receptionist Job Description
28. Front Office/Receptionist Duties
30. Training and Education
31. Lunch
32. Attendance and Punctuality
32. Professional Appearance and Dress Code
33. Staff Meetings
33. Telephone, Internet and Email Use
34. Telephone Etiquette
35. Housekeeping
35. Smoking Policy
36. Drug, Alcohol and Substance Abuse Policy
36. Resignation and Termination Procedures

CHAPTER 5
CONDUCT AND DISCIPLINARY ACTION

37. Standards of Conduct & Sanctions
38. Grievance Procedure & Disciplinary Action
39. Confidentiality Information
39. Sexual and Other Forms of Impermissible Harassment

 

CHAPTER 6
ACKNOWLEDGEMENT AND ACCEPTANCE OF HANDBOOK

41. Acknowledgement & Acceptance Form

 

CHAPTER 7
EMPLOYEE FORMS

Employee Information Record
Confidentiality Statement
Waiver for Hep-B series
Tax Papers
Employee Preformance Review
Employee Complaint Form